Talk to us
Contact the mill
A real person reads these. To buy something, use Order Now on any product — this page is for questions, bulk orders and anything that has gone wrong.
Send a message
Direct
| Phone | +91 9136550369 |
| Start a chat — fastest reply | |
| hello@shrichandatta.in | |
| Address | Budh Vihar Ph-1, New Delhi-110086 |
| Hours | Mon-Sat: 8:00 AM - 8:00 PM |
Grievance Officer
Required of every online seller in India under the Consumer Protection (E-Commerce) Rules, 2020. If a complaint has not been resolved, this is the person to escalate it to.
Shivam Sharma
Owner
admin@shrichand.in
9136550369
Complaints are acknowledged within 48 hours and resolved within one month, as the rules require.
Before you write
What we can and can't do
Where we deliver
Delhi NCR — including Delhi, Noida, Ghaziabad, Gurugram and Faridabad. Outside that, ask — we will tell you straight whether we can reach you rather than take the order and disappoint you.
Bulk & wholesale
Restaurants, tiffin services, canteens and shops. Bulk rates are not the website prices, so call or email instead of ordering online.
Milling your own grain
Bring your wheat and we will grind it. Call ahead so we can tell you when the chakki is free — mornings are usually busiest.
Questions
Before you get in touch
How quickly will you reply?
WhatsApp is fastest — usually within a couple of hours during business hours. Email and the form on this page are answered within one working day. If you need flour today, call.
Where do you deliver?
Currently Delhi NCR — including Delhi, Noida, Ghaziabad, Gurugram and Faridabad. If you are outside that area, message us anyway — we will tell you honestly whether we can reach you rather than take an order we cannot fulfil.
Do you take bulk or wholesale orders?
Yes. Restaurants, tiffin services, canteens and shops all buy from us. Bulk pricing is different from the rates on this website, so call or email rather than placing an order through the site.
Can I bring my own wheat to be milled?
Yes. Custom milling is what a neighbourhood chakki has always done. Call ahead so we can tell you when the mill is free, and bring the grain cleaned if you can.
Something was wrong with my order. What do I do?
Tell us within 24 hours of delivery, with your order number and a photograph if there is anything to see. We will replace it or refund it. The full policy is on our Terms & Conditions page.